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Refund Policy

1. Overview

At EduSpheria, we strive to provide the best educational services. However, if you are not satisfied with our services or products, we offer refunds under certain conditions outlined in this policy.

2. Eligibility for Refunds

You may be eligible for a refund if the following conditions are met:

  • The service or product was purchased within the last 14 days.
  • The product or service did not meet the description or expectations.
  • Technical issues prevented you from using our service, despite attempts to resolve them.

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

  • Consultations that have already been completed.
  • Digital products or resources that have been accessed or downloaded.
  • Custom educational content developed specifically for you.

4. How to Request a Refund

To request a refund, please contact us via email or phone with the following details:

  • Your full name and email address.
  • Order or transaction ID.
  • Reason for the refund request.

Once we receive your request, we will review it and notify you of the outcome within 5-7 business days.

5. Refund Process

If your refund is approved, the amount will be processed to your original payment method within 10 business days. Please note that processing times may vary depending on your payment provider.